Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Crieff | GPhC Registration No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Crieff collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Crieff is a GPhC registered online pharmacy weight loss clinic serving patients in Crieff and across the UK. As a data controller, we are responsible for the personal information we hold about you. Our GPhC registration number is 9012511.

Data We Collect

When you use our services, we may collect the following types of personal data:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and other clinical information necessary to provide safe pharmacy services
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments safely and professionally
To dispense and deliver medications following pharmacist approval, with delivery typically within 1 working day once approved
To maintain accurate and complete patient records as required by pharmacy law
To communicate with you regarding your treatment, orders, and any clinical queries
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website experience

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare and treatment.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use the following types:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand site usage and improve performance
Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data to any third parties. We may share your information only in the following limited circumstances:

Delivery providers: To fulfil and dispatch your medication orders
Payment processors: To securely handle your transactions
Healthcare professionals: Where clinically necessary or required for your ongoing care
Regulatory authorities: Including the GPhC or NHS bodies where we have a legal obligation to do so

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary to fulfil legal and financial obligations.

Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where appropriate, restrict or object to certain types of processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about how your information is handled, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Crieff
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk